When creating a support ticket, please provide a screenshot of the receipt provided by Amazon. Or simply click the button below this article. You can do that by going to your in-game settings. Via Amazon Appstore but didn't receive anything, please contact our Customer Support Team. If you have purchased Diamonds, a Bundle or any other in-app purchase in Forge of Empires To get more information, please tap here. Therefore, you need to contact Google directly if you keep on having issues, such as declined payments or an invalid account, when trying to make an in-app purchase. Note: Without the order number, it's not possible to track or return any items.Įvery single transaction in Forge of Empires If needed, you can learn more about your purchase history via Google's services, more precisely via this link. Please copy the GPA number in text or via screenshot and enclose it in your ticket.
In order to investigate the status of your purchase, we will need the order number (starting with GPA.**), which you can find on the receipt you will have received via email from Google. Or simply click the button below this article. 'As a great many of you have pointed out, InnoGames has acknowledged the issues with GvG and their commitment to work on these issues. This manual can be used as an important tool in your quest: here you will find information about the game, complete tables and valuable tips. Via your Device Settings > Application Manager.Īpp did not help, please contact our Customer Support Team. Basics Basics Welcome to Forge of Empires Take charge of a mighty empire: Build your city, lead it successfully through the ages, research new technologies, conquer the world and triumph over your opponents. If this doesn't solve your issue, close the app and start it again.
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